[97912] in North American Network Operators' Group
Earthlink NOC Contact Info
daemon@ATHENA.MIT.EDU (Jason J. W. Williams)
Wed Jul 18 17:10:59 2007
Date: Wed, 18 Jul 2007 15:05:02 -0600
From: "Jason J. W. Williams" <williamsjj@digitar.com>
To: <nanog@merit.edu>
Errors-To: owner-nanog@merit.edu
Hello,
We're having some serious issues with Earthlink's mail servers
connecting 8-10 times to our servers to send a single message. The
target is one of our e-mail security customers and really need to get in
touch with the Earthlink NOC to find out why they are retrying when we
are successfully accepting the message. Unfortunately, the NOC number's
been removed from puck.net, and after being shuffled to 4 different
departments at Earthlink we're being told to e-mail abuse@earthlink.net.
We've been trying to get this resolved for 6 months with Earthlink
(noc@earhtlink.net) and its to a pain point where really do need to
resolve the issue.
If anyone could point us in the right direction, or if you're with
Earthlink contact us off-list it would be really great. Thank you in
advance.
Best Regards,
Jason Williams
DigiTar Support
williamsjj@digitar.com
