[96464] in North American Network Operators' Group
Re: ISP CALEA compliance
daemon@ATHENA.MIT.EDU (Jason Frisvold)
Fri May 11 09:43:26 2007
Date: Fri, 11 May 2007 09:42:04 -0400
From: "Jason Frisvold" <xenophage0@gmail.com>
To: "Jack Bates" <jbates@brightok.net>
Cc: "William Allen Simpson" <william.allen.simpson@gmail.com>,
nanog@merit.edu
In-Reply-To: <464384E5.4070501@brightok.net>
Errors-To: owner-nanog@merit.edu
On 5/10/07, Jack Bates <jbates@brightok.net> wrote:
> I think what he meant was "My DSL has been broke for 3 months now, and I haven't
> not be able to use it. You can't charge me for something which wasn't working!"
Question #1 - Did you bother to call our technical support hotline?
No? Well then it can hardly be our fault that you're not working.
Oh, you did call? (checks support records) .. No, no I don't see
that in there.. Please pay the bill.
--
Jason 'XenoPhage' Frisvold
XenoPhage0@gmail.com
http://blog.godshell.com
