[95512] in North American Network Operators' Group
Re: Verizon was Re: Netops list
daemon@ATHENA.MIT.EDU (S. Ryan)
Wed Mar 28 19:16:40 2007
Date: Wed, 28 Mar 2007 16:12:55 -0700
From: "S. Ryan" <auser@mind.net>
To: Steve Sobol <sjsobol@JustThe.net>
Cc: Jared Mauch <jared@puck.nether.net>,
Roland Dobbins <rdobbins@cisco.com>, NANOG list <nanog@nanog.org>
In-Reply-To: <Pine.LNX.4.44.0703281852550.22847-100000@amethyst.justthe.net>
Errors-To: owner-nanog@merit.edu
I hate suggesting to a customer plugging in a computer straight to the
DSL modem because a lot of times, especially at a business location,
it's difficult.
However, 9 times out of 10 if you put a little effort into finding the
DSL modem, it's usually not 'too difficult' to then unplug the cable and
then plug a cable from the modem into a laptop.
If it's so difficult you can't do this, whoever placed the modem there
to begin with ought to have their ass kicked.
Steve Sobol wroteth on 3/28/2007 3:57 PM:
> On Wed, 28 Mar 2007, Jared Mauch wrote:
>
>> I need to rewrite the code for it to kill off various "service"
>> spammers. It'd be nice if I didn't have to blacklist some lame
>> french isp subnet for being infected with these owned/botted hosts.
>>
>> It may not be up to date due to this. Perhaps i'll find some
>> time in the near future to work on this instead of bowling on the wii ;)
>
> Well, in that case, if anyone is reading from Verizon... I have serious
> routing issues from a Verizon Business DSL line in Roslyn, NY to a
> client's corporate office in San Diego. Lots of timeouts and horrendous
> reply times, some close to 500ms. The delays all seem to be within
> Verizon's network (verizon-gni.net).
>
> Verizon Online will not open a routing ticket for me without requiring
> the client to tear down their current setup just to plug a computer
> directly into the DSL. A few VOL techies have confirmed that there seems
> to be a routing problem, not a DSL problem (duh, the circuit is fine, they
> have no issues getting to most Internet sites) but if they don't follow
> the stated policy they risk getting fired.
>
> I'm just trying to escalate to someone who won't require me to run a
> battery of tests on a DSL circuit that I know to be working properly.
> Getting access to the DSL modem and plugging a computer in, due to the
> layout of the Roslyn location, is not practical at all.
>
> Thanks in advance.
>