[95102] in North American Network Operators' Group
Re: Huricane Electric having problems in Chicago?
daemon@ATHENA.MIT.EDU (Mike Leber)
Tue Feb 27 14:11:02 2007
Date: Tue, 27 Feb 2007 11:09:54 -0800 (PST)
From: Mike Leber <mleber@he.net>
To: Brandon Galbraith <brandon.galbraith@gmail.com>
Cc: nanog <nanog@merit.edu>
In-Reply-To: <366100670702271031j11453dbex2f761e0bb779a01a@mail.gmail.com>
Errors-To: owner-nanog@merit.edu
On Tue, 27 Feb 2007, Brandon Galbraith wrote:
> Anyone having problems with Hurricane Electric in Chicago?
>
> I'm seeing all my packets through them dropped at gsr12012.chi.he.net [
> 206.223.138.5]. Just wanted to see if I'm the only one.
> We're utilizing Hurricane Electric via the Equinix Direct service.
The card in slot 5 of that router has failed and has taken down the
router. We are waiting on Equinix smart hands to get to the router to
pull the card, etc. In the mean time we reboot the router.
In the future, you are welcome to contact noc@he.net or support@he.net
depending on the urgency. We would be happy to help you.
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