[94803] in North American Network Operators' Group
Re: Question about SLAs
daemon@ATHENA.MIT.EDU (Deepak Jain)
Fri Feb 9 17:09:11 2007
Date: Fri, 09 Feb 2007 17:00:59 -0500
From: Deepak Jain <deepak@ai.net>
Reply-To: deepak@ai.net
To: Steve Rubin <ser@tch.org>
Cc: nanog@merit.edu
In-Reply-To: <45CCDF6D.2060609@tch.org>
Errors-To: owner-nanog@merit.edu
Steve Rubin wrote:
> michael.dillon@bt.com wrote:
>> Does that mean you can take them to small claims court if they don't pay
>> you the agreed SLA credits?
>>
>> --Michael Dillon
>>
>
> Most contracts have an arbitration clause and in my experience small
> claims courts judges get confused by anything high-tech and will use the
> arbitration clause to get out of thinking about it.
>
>
>
Don't blame small claims courts. Bigger courts have avoided executing
their office around tech or big money issues, IME (in my experience).
I've seen judges make wrong decisions because the burden on the
defendant (would have had to post a bond to do the appeal) seemed "too
great". $2,000, $200,000 or $20,000,000 -- if you are the one to get
paid, you will usually be happier in a court that handles matters of
that size regularly.
DJ
