[94801] in North American Network Operators' Group
Re: Question about SLAs
daemon@ATHENA.MIT.EDU (Steve Rubin)
Fri Feb 9 15:55:03 2007
Date: Fri, 09 Feb 2007 12:54:05 -0800
From: Steve Rubin <ser@tch.org>
To: nanog@merit.edu
In-Reply-To: <2DA00C5A2146FB41ABDB3E9FCEBC74C1DDE6F7@i2km07-ukbr.domain1.systemhost.net>
Errors-To: owner-nanog@merit.edu
michael.dillon@bt.com wrote:
> Does that mean you can take them to small claims court if they don't pay
> you the agreed SLA credits?
>
> --Michael Dillon
>
Most contracts have an arbitration clause and in my experience small
claims courts judges get confused by anything high-tech and will use the
arbitration clause to get out of thinking about it.
