[94796] in North American Network Operators' Group
RE: Question about SLAs
daemon@ATHENA.MIT.EDU (Fox,Thomas)
Fri Feb 9 08:44:32 2007
From: "Fox,Thomas" <tfox@expertsmi.com>
To: <nanog@merit.edu>
Date: Fri, 9 Feb 2007 08:33:29 -0500
In-Reply-To: <2DA00C5A2146FB41ABDB3E9FCEBC74C1DDE6F7@i2km07-ukbr.domain1.systemhost.net>
Errors-To: owner-nanog@merit.edu
Absolutely, so long as the amount in controversy
doesn't exceed the small claims limit in your jurisdiction.
If it does, off to regular court.
> > An SLA is a contract.
> >
> > A contract is... a contract.
>
> Does that mean you can take them to small claims court if
> they don't pay
> you the agreed SLA credits?
>
> --Michael Dillon
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