[94792] in North American Network Operators' Group

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RE: Question about SLAs

daemon@ATHENA.MIT.EDU (michael.dillon@bt.com)
Fri Feb 9 05:00:44 2007

Date: Fri, 9 Feb 2007 09:41:33 -0000
From: <michael.dillon@bt.com>
To: <nanog@merit.edu>
Errors-To: owner-nanog@merit.edu


=20
> An SLA is a contract.
>=20
> A contract is... a contract.

Does that mean you can take them to small claims court if they don't pay
you the agreed SLA credits?

--Michael Dillon

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