[94789] in North American Network Operators' Group
Re: Question about SLAs
daemon@ATHENA.MIT.EDU (Valdis.Kletnieks@vt.edu)
Thu Feb 8 22:29:46 2007
To: Chad Skidmore <chad@skidmore.org>
Cc: Barry Shein <bzs@world.std.com>, nanog@merit.edu
In-Reply-To: Your message of "Thu, 08 Feb 2007 19:09:34 PST."
<753CEC467CC4D04B9DE71A8E11C618B34007@home.skidmore.local>
From: Valdis.Kletnieks@vt.edu
Date: Thu, 08 Feb 2007 22:28:45 -0500
Errors-To: owner-nanog@merit.edu
--==_Exmh_1170991724_5832P
Content-Type: text/plain; charset=us-ascii
On Thu, 08 Feb 2007 19:09:34 PST, Chad Skidmore said:
> Find a new vendor is certainly one solution.
Your current vendor probably knows how much it would cost for you to move to
another vendor (quite possibly to more significant digits than *you* know).
They also know exactly how much they're making/losing on SLA issues, and what
percent of the move cost you're willing to tolerate - there's probably very few
of us that can get away with being righteous and principled and spending $100K
on a move to a new vendor over a $980 SLA issue. And even those of us who
*can* do that probably can't do it a second time anytime soon.
Of course, YMMV - spending $25K to get out of a contract with somebody who's
already shafted you for $12K of SLA rebates and shows no sign of stopping
is probably justifiable by almost all of us....
But I think Barry was asking specifically about the vendor who nickels and
dimes you precisely because they know it's not enough to make a business
case for moving.
--==_Exmh_1170991724_5832P
Content-Type: application/pgp-signature
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: Exmh version 2.5 07/13/2001
iD8DBQFFy+pscC3lWbTT17ARAgJOAKDuHs8a1TONjBpIci5pMhN7o967xACggJJO
yr0bXDER7Gt0AMYExScHLAk=
=enCY
-----END PGP SIGNATURE-----
--==_Exmh_1170991724_5832P--
