[94488] in North American Network Operators' Group
Re: DNS Query Question
daemon@ATHENA.MIT.EDU (Dennis Dayman)
Wed Jan 24 08:28:55 2007
Date: Wed, 24 Jan 2007 07:25:27 -0600
From: Dennis Dayman <dennis@thenose.net>
To: Stephen Satchell <list@satchell.net>
Cc: Nanog <nanog@merit.edu>
In-Reply-To: <45B6BF77.9060605@satchell.net>
X-Envelope-From: dennis@thenose.net
X-MDaemon-Deliver-To: nanog@merit.edu
Errors-To: owner-nanog@merit.edu
Stephen Satchell wrote:
>
> Is your customer using BIND?
They are using their co-lo's so I am unsure
> What do the statistics tell you?
This is a dumb user that I'm dealing with. No experience.
Router to them means a police officer.
> How many DNS servers are handling the traffic?
two (2)
> Are they load-balanced?
unsure. they are on different sub nets
> Has the
> DNS servers been upgraded to handle more traffic? Does the customer
> segregate their authoritative servers from their recursive ones? (That
> one change right there improved my DNS reliability and servicability by
> several orders of magnitude!)
they don't own the servers. if they did I could easily fix this. I do
know that their bandwidth provider has said that they do *tend* to have
issues
> From your description, I'd say there was a lot more work to be done
> first, unless they just don't have the people to do it right.
yup. think this is why I am going down the managed session road.
-Dennis
