[92890] in North American Network Operators' Group

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AT&T refuses to provide PTR records?

daemon@ATHENA.MIT.EDU (David Hubbard)
Tue Oct 17 16:22:07 2006

Date: Tue, 17 Oct 2006 16:21:17 -0400
From: "David Hubbard" <dhubbard@dino.hostasaurus.com>
To: "NANOG list" <nanog@nanog.org>
Errors-To: owner-nanog@merit.edu


Anyone familiar with AT&T's policies on PTR records
for their customer-assigned address space?  We have a
customer whose website we host that has their own
in-house mail server that they run off of their AT&T
internet connection at their office.  We handle the
DNS for their domain name.  AT&T is refusing to set
up PTR records for them because they're not handling
DNS for the domain name.  Is this normal?  I haven't
dug through the ARIN agreements but I thought it was
required to provide reverse DNS on your allocations.

Thanks,

David

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