[92767] in North American Network Operators' Group
RE: XO outages?
daemon@ATHENA.MIT.EDU (Eric Kagan)
Tue Oct 10 15:35:00 2006
From: "Eric Kagan" <ekagan@axsne.com>
To: "'David Hubbard'" <dhubbard@dino.hostasaurus.com>,
<nanog@merit.edu>
Date: Tue, 10 Oct 2006 15:33:32 -0400
In-Reply-To: <FCD26398C5EDE746BFC47F43EA52A17301BE5EC4@dino.ad.hostasaurus.com>
Errors-To: owner-nanog@merit.edu
>
> Anyone know what's going on with XO? Seem to be having some
> big outage in the south east for phone and data; traces to
> equipment in Tampa stop at Virginia. Their customer support
> lines are as useless as usual with their 'unusually long
> hold times' which seem to be quite predictable at 60
> minutes at a minimum every time I have ever called them.
>
> David
>
Our NOC guys were told there is a fiber outage in Tampa. We have a few
circuits down in Miami.
There is also a Verizon Fiber cut in SE Mass (Taunton?) - some repair
estimates are 36-48 hours.
Eric
