[92542] in North American Network Operators' Group
Re: Topicality perceptions
daemon@ATHENA.MIT.EDU (William Allen Simpson)
Mon Sep 25 10:36:33 2006
Date: Mon, 25 Sep 2006 10:35:48 -0400
From: William Allen Simpson <william.allen.simpson@gmail.com>
To: nanog@nanog.org
In-Reply-To: <20060924182316.GA32776@infiltrated.net>
Errors-To: owner-nanog@merit.edu
J. Oquendo rambled incoherently, saying in relevant part:
> William Allen Simpson wrote:
>> Especially as I'm not aware of any Network Operator worth their salt that
>> doesn't have regular contact with their support call centers.
>>
> Regular contact? As in finding the name of someone who actually has a clue?
> Not the contact information of some helpdesk goon who doesn't understand
> the output of a traceroute? As in some helpdesk goon who understands what
> an AS is?
>
You are a Network Operator, and you hired support personnel that "doesn't
understand the output of a traceroute" and/or "what an AS is?"
Perhaps the real problem here is some folks have lost sight of what it means
to be a Network Operator?
