[91939] in North American Network Operators' Group

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Re: ICG Experience

daemon@ATHENA.MIT.EDU (David Coulson)
Wed Aug 23 14:25:22 2006

Date: Wed, 23 Aug 2006 14:23:41 -0400
From: David Coulson <david@davidcoulson.net>
To: Elijah Savage <esavage@digitalrage.org>
Cc: nanog@merit.edu
In-Reply-To: <16206447.1601156356652952.JavaMail.root@mail>
Errors-To: owner-nanog@merit.edu


Elijah Savage wrote:
> Hopefully this will be my last time querying the group for provider
> experience. My previous experience with them was a while back when they
> filed for bankruptcy and cut back on support, but a coworker just
> informed me they have since been purchased by Level3. Is there anyone
> here that has any cross connects or any type of connectivity to them and
> wish to share their experience offline I would appreciate it.

We've got SONET with them out of Cleveland, handling a bunch of DS-3 and
T1 circuits. Most of our issues with ICG are due to cross-connect DS-3s
going down between COs somewhere, so I don't know if some of their
circuits are built on non-protected fiber. We dumped a few T1s last week
when they lost a DS-3 somewhere for about 2 hrs - Never had that problem
with other carriers we use.

David

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