[91518] in North American Network Operators' Group

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Re: APC Matrix 5000 question(s) (please, lets end this)

daemon@ATHENA.MIT.EDU (joe mcguckin)
Wed Aug 2 21:00:19 2006

In-Reply-To: <Pine.BSF.4.44.0608020931230.20452-100000@richard2.pil.net>
Cc: nanog@merit.edu
From: joe mcguckin <joe@via.net>
Date: Wed, 2 Aug 2006 17:59:29 -0700
To: up@3.am
Errors-To: owner-nanog@merit.edu



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Can't you guys take this off-list? I'm seeing this thread gatewayed  
on *another* mailing list also.

Somehow, APC battery maintenance doesn't seem like a critical topic  
(unlike for example, internet pipe cleaning day) ^)


Joe McGuckin
ViaNet Communications

joe@via.net
650-207-0372 cell
650-213-1302 office
650-969-2124 fax



On Aug 2, 2006, at 6:34 AM, up@3.am wrote:

>
> On Wed, 2 Aug 2006, Matthew Sullivan wrote:
>
>>
>> up@3.am wrote:
>>> Update: I replaced the batteries today, and indeed, several of  
>>> the old
>>> ones (mostly in the first pack) were split and some had popped a  
>>> couple of
>>> their "sealed" tops.
>>>
>>> I left for several hours and came back to the house stinking like  
>>> burning
>>> rubber.  The new batteries are apparently melting the terminal  
>>> rubber
>>> insulation.  I had to throw it back into bypass mode and unplug  
>>> that pack
>>> (the only one with new batteries!)
>>>
>>> Any ideas to the cause?  The status screens looked ok. ("no bad  
>>> batteries"
>>> again)
>>>
>> Tip: Except where a newly supplied battery is faulty, replace all or
>> none - across all your packs connected to the same UPS.
>
> Understood...that's why I unplugged the other 2 XR packs from the UPS.
> APC rejected the notion that there was a controller problem, until  
> they
> had me perform the battery test, when it not only cut power (batteries
> were fried anyway), it stayed in test mode until bypassed.   
> According to
> them, even with dead batteries, it should come out within 5-10  
> seconds.
>
> James Smallacombe		      PlantageNet, Inc. CEO and Janitor
> up@3.am							    http://3.am
> ====================================================================== 
> ===


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<HTML><BODY style=3D"word-wrap: break-word; -khtml-nbsp-mode: space; =
-khtml-line-break: after-white-space; ">Can't you guys take this =
off-list? I'm seeing this thread gatewayed on *another* mailing list =
also.=A0=A0<DIV><BR class=3D"khtml-block-placeholder"></DIV><DIV>Somehow, =
APC battery=A0maintenance doesn't seem like a critical topic (unlike for =
example, internet pipe cleaning day) ^)<BR><DIV> <SPAN =
class=3D"Apple-style-span" style=3D"border-collapse: separate; =
border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; =
font-size: 12px; font-style: normal; font-variant: normal; font-weight: =
normal; letter-spacing: normal; line-height: normal; text-align: auto; =
-khtml-text-decorations-in-effect: none; text-indent: 0px; =
-apple-text-size-adjust: auto; text-transform: none; orphans: 2; =
white-space: normal; widows: 2; word-spacing: 0px; "><SPAN =
class=3D"Apple-style-span" style=3D"border-collapse: separate; =
border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; =
font-size: 12px; font-style: normal; font-variant: normal; font-weight: =
normal; letter-spacing: normal; line-height: normal; text-align: auto; =
-khtml-text-decorations-in-effect: none; text-indent: 0px; =
-apple-text-size-adjust: auto; text-transform: none; orphans: 2; =
white-space: normal; widows: 2; word-spacing: 0px; "><DIV><BR =
class=3D"khtml-block-placeholder"></DIV><DIV><BR =
class=3D"khtml-block-placeholder"></DIV><DIV>Joe =
McGuckin</DIV><DIV>ViaNet Communications</DIV><DIV><BR =
class=3D"khtml-block-placeholder"></DIV><DIV><A =
href=3D"mailto:joe@via.net">joe@via.net</A></DIV><DIV>650-207-0372 =
cell</DIV><DIV>650-213-1302 office</DIV><DIV>650-969-2124 =
fax</DIV><DIV><BR class=3D"khtml-block-placeholder"></DIV><BR =
class=3D"Apple-interchange-newline"></SPAN></SPAN> =
</DIV><BR><DIV><DIV>On Aug 2, 2006, at 6:34 AM, <A =
href=3D"mailto:up@3.am">up@3.am</A> wrote:</DIV><BR =
class=3D"Apple-interchange-newline"><BLOCKQUOTE type=3D"cite"><DIV =
style=3D"margin-top: 0px; margin-right: 0px; margin-bottom: 0px; =
margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style=3D"margin-top: =
0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">On Wed, =
2 Aug 2006, Matthew Sullivan wrote:</DIV><DIV style=3D"margin-top: 0px; =
margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: =
14px; "><BR></DIV> <BLOCKQUOTE type=3D"cite"><DIV style=3D"margin-top: =
0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; =
min-height: 14px; "><BR></DIV><DIV style=3D"margin-top: 0px; =
margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A =
href=3D"mailto:up@3.am">up@3.am</A> wrote:</DIV> <BLOCKQUOTE =
type=3D"cite"><DIV style=3D"margin-top: 0px; margin-right: 0px; =
margin-bottom: 0px; margin-left: 0px; ">Update: I replaced the batteries =
today, and indeed, several of the old</DIV><DIV style=3D"margin-top: =
0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">ones =
(mostly in the first pack) were split and some had popped a couple =
of</DIV><DIV style=3D"margin-top: 0px; margin-right: 0px; margin-bottom: =
0px; margin-left: 0px; ">their "sealed" tops.</DIV><DIV =
style=3D"margin-top: 0px; margin-right: 0px; margin-bottom: 0px; =
margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style=3D"margin-top: =
0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I left =
for several hours and came back to the house stinking like =
burning</DIV><DIV style=3D"margin-top: 0px; margin-right: 0px; =
margin-bottom: 0px; margin-left: 0px; ">rubber.<SPAN =
class=3D"Apple-converted-space">=A0 </SPAN>The new batteries are =
apparently melting the terminal rubber</DIV><DIV style=3D"margin-top: =
0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; =
">insulation.<SPAN class=3D"Apple-converted-space">=A0 </SPAN>I had to =
throw it back into bypass mode and unplug that pack</DIV><DIV =
style=3D"margin-top: 0px; margin-right: 0px; margin-bottom: 0px; =
margin-left: 0px; ">(the only one with new batteries!)</DIV><DIV =
style=3D"margin-top: 0px; margin-right: 0px; margin-bottom: 0px; =
margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style=3D"margin-top: =
0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Any =
ideas to the cause?<SPAN class=3D"Apple-converted-space">=A0 </SPAN>The =
status screens looked ok. ("no bad batteries"</DIV><DIV =
style=3D"margin-top: 0px; margin-right: 0px; margin-bottom: 0px; =
margin-left: 0px; ">again)</DIV><DIV style=3D"margin-top: 0px; =
margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: =
14px; "><BR></DIV> </BLOCKQUOTE><DIV style=3D"margin-top: 0px; =
margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Tip: Except =
where a newly supplied battery is faulty, replace all or</DIV><DIV =
style=3D"margin-top: 0px; margin-right: 0px; margin-bottom: 0px; =
margin-left: 0px; ">none - across all your packs connected to the same =
UPS.</DIV> </BLOCKQUOTE><DIV style=3D"margin-top: 0px; margin-right: =
0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; =
"><BR></DIV><DIV style=3D"margin-top: 0px; margin-right: 0px; =
margin-bottom: 0px; margin-left: 0px; ">Understood...that's why I =
unplugged the other 2 XR packs from the UPS.</DIV><DIV =
style=3D"margin-top: 0px; margin-right: 0px; margin-bottom: 0px; =
margin-left: 0px; ">APC rejected the notion that there was a controller =
problem, until they</DIV><DIV style=3D"margin-top: 0px; margin-right: =
0px; margin-bottom: 0px; margin-left: 0px; ">had me perform the battery =
test, when it not only cut power (batteries</DIV><DIV style=3D"margin-top:=
 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">were =
fried anyway), it stayed in test mode until bypassed.<SPAN =
class=3D"Apple-converted-space">=A0 </SPAN>According to</DIV><DIV =
style=3D"margin-top: 0px; margin-right: 0px; margin-bottom: 0px; =
margin-left: 0px; ">them, even with dead batteries, it should come out =
within 5-10 seconds.</DIV><DIV style=3D"margin-top: 0px; margin-right: =
0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; =
"><BR></DIV><DIV style=3D"margin-top: 0px; margin-right: 0px; =
margin-bottom: 0px; margin-left: 0px; ">James Smallacombe<SPAN =
class=3D"Apple-tab-span" style=3D"white-space:pre">	</SPAN><SPAN =
class=3D"Apple-tab-span" style=3D"white-space:pre">	</SPAN><SPAN =
class=3D"Apple-converted-space">=A0 =A0 =A0 </SPAN>PlantageNet, Inc. CEO =
and Janitor</DIV><DIV style=3D"margin-top: 0px; margin-right: 0px; =
margin-bottom: 0px; margin-left: 0px; "><A =
href=3D"mailto:up@3.am">up@3.am</A><SPAN class=3D"Apple-tab-span" =
style=3D"white-space:pre">	</SPAN><SPAN class=3D"Apple-tab-span" =
style=3D"white-space:pre">	</SPAN><SPAN class=3D"Apple-tab-span" =
style=3D"white-space:pre">	</SPAN><SPAN class=3D"Apple-tab-span" =
style=3D"white-space:pre">	</SPAN><SPAN class=3D"Apple-tab-span" =
style=3D"white-space:pre">	</SPAN><SPAN class=3D"Apple-tab-span" =
style=3D"white-space:pre">	</SPAN><SPAN class=3D"Apple-tab-span" =
style=3D"white-space:pre">	</SPAN><SPAN =
class=3D"Apple-converted-space">=A0 =A0 </SPAN>http://3.am</DIV><DIV =
style=3D"margin-top: 0px; margin-right: 0px; margin-bottom: 0px; =
margin-left: 0px; =
">=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</=
DIV> </BLOCKQUOTE></DIV><BR></DIV></BODY></HTML>=

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