[90507] in North American Network Operators' Group
Clueful Comcast person needed
daemon@ATHENA.MIT.EDU (Jim Popovitch)
Sat May 27 03:55:33 2006
Date: Sat, 27 May 2006 03:55:03 -0400
From: Jim Popovitch <jimpop@yahoo.com>
To: nanog@merit.edu
Errors-To: owner-nanog@merit.edu
Hi, sorry for the noise..
We need a clueful Comcast person to start checking out problems in their
Atlanta headends. Over on the ALE (Atlanta Linux Enthusiasts) list
there are a lot of highly educated engineers all seeing the same ongoing
packet loss problems at multiple points. Calls to Comcast result in us
hearing that there is no knowledge of a problem and that they are more
than happy to roll a truck ($$) to our doors to "diagnosis". Comcast,
please save yourself some money and send the right guys to the
headend(s) to troubleshoot using the data in these threads:
http://www.ale.org/pipermail/ale/2006-May/030809.html
http://www.ale.org/pipermail/ale/2006-May/030774.html
http://www.ale.org/pipermail/ale/2006-May/030837.html
-Jim P.
