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Date: Wed, 17 May 2006 13:20:06 -0700 (PDT) From: Mike Leber <mleber@he.net> To: Greg Taylor <greg@xwb.com> Cc: "Dan Mahoney, System Admin" <danm@prime.gushi.org>, nanog@merit.edu In-Reply-To: <00f301c6795d$49b07ba0$030ba8c0@comsys> Errors-To: owner-nanog@merit.edu Should be fixed now. The tunnelbroker service uses a bunch of retired 7206 routers. One of the routers ate its config. Because of the number of tunnels it uses compressed configurations, which can get corrupted if a router runs out of memory (from leaks and memory fragmentation). Tunnel broker issues should be directed to support@he.net. Though it is a free service with "beta" level support, we are a 24 x 7 operation so last night an engineer was busy recovering the specific router from a back up. Mike. On Tue, 16 May 2006, Greg Taylor wrote: > > Hurricane Electric's Tunnelbroker, to my knowledge, is operated by one of > their Administrators.. on his personal time. Last I knew, they didn't > really have a support staff so to speak... you might want to talk to mike in > the NOC at Hurricane Electric. Also, tunnels do not effect network > operations of any kind and are pseudo networks, please keep discussions > on-topic. Thanks. > > ----- Original Message ----- > From: "Dan Mahoney, System Admin" <danm@prime.gushi.org> > To: <nanog@merit.edu> > Sent: Tuesday, May 16, 2006 3:42 PM > Subject: Troubles with HE's Tunnelbroker > > > > > > I know at least some people here (srs?) use HE.net's tunnelbroker service. > > > > Has anyone else been experiencing issues? I have three different tunnels > > that I've noticed are down (to various data centers), and calling their > > support department (and emailing) thusfar have proved to be less than > > helpful. > > > > If anyone else using the service could contact me out-of-band in the > > interest of comparing notes, I'd greatly appreciate it. > > > > Thanks, > > > > Dan Mahoney > > > > -- > > > > "Man, this is such a trip" > > > > -Dan Mahoney, October 25, 1997 > > > > --------Dan Mahoney-------- > > Techie, Sysadmin, WebGeek > > Gushi on efnet/undernet IRC > > ICQ: 13735144 AIM: LarpGM > > Site: http://www.gushi.org > > --------------------------- > > > > > +----------------- H U R R I C A N E - E L E C T R I C -----------------+ | Mike Leber Direct Internet Connections Voice 510 580 4100 | | Hurricane Electric Web Hosting Colocation Fax 510 580 4151 | | mleber@he.net http://www.he.net | +-----------------------------------------------------------------------+
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