[86745] in North American Network Operators' Group
Re: Issue AS and Subnet Announcment on BGP - Conflict with a major TelCO - 30h+ of route flapping unresolved
daemon@ATHENA.MIT.EDU (Charles Gucker)
Wed Nov 16 00:06:36 2005
X-Envelope-To: nanog@merit.edu
Date: Tue, 15 Nov 2005 21:06:09 -0800
From: Charles Gucker <cgucker@onesc.net>
To: Alain Hebert <ahebert@pubnix.net>
Cc: nanog@merit.edu
In-Reply-To: <437AB9AB.6070005@pubnix.net>
Errors-To: owner-nanog@merit.edu
On Tue, Nov 15, 2005 at 11:46:35PM -0500, Alain Hebert wrote:
>
> Hi,
>
> I know somebody that is experiencing route flapping for more than a
> day now and we found out 10h ago that it was due to the announcement of
> his subnet by a major TelCO.
>
> Once that telco contacted, we got the run around for 10h now and no
> willingness from their part to fix the problem immediately.
Well, a 'normal' solution (short term) would be to announce more
specific announcements of your address space, then contact said Telco's
upstream providers to have your prefix filtered from their connection(s).
A nicely worded (polite) email/fax would go a long way with the NOC.
This is of course, if they are not returning your calls, or as
you say giving you the run around. I would also try to find a sympathetic
body at the telco to help to properly resolve the issue, so you can go back
to announcing only your aggregate netblock.
> We're wondering what is the proper process to make the TelCo correct
> their behavior and cooperate?
> (ARIN Conflict Resolution Process, etc ... We found nothing about
> this situation)
ARIN will not step in here. They allocate resources, they do not
police or enforce those resources.
charles