[864] in North American Network Operators' Group
Re: links on the blink (fwd)
daemon@ATHENA.MIT.EDU (Mike)
Sat Nov 4 16:15:26 1995
Date: Sat, 4 Nov 1995 16:09:06 -0500 (EST)
From: Mike <mn@tremere.ios.com>
To: Hans-Werner Braun <hwb@upeksa.sdsc.edu>
cc: Ehud Gavron <GAVRON@ACES.COM>, nathan@netrail.net, nanog@merit.edu,
D.Mills@cs.ucl.ac.uk, GAVRON@ACES.COM
In-Reply-To: <199511041909.LAA08529@upeksa.sdsc.edu>
On Sat, 4 Nov 1995, Hans-Werner Braun wrote:
> >I think you're confusing "quality" with "locked into contract." If
> >you have quality, being locked in with fixed rates and service is a good
> >thing. If you don't have quality it's a bad thing.
> >
> >Try real hard not to blame the provider, but the idiot who signed a contract
> >that doesn't have performance guarantees. We [ACES Research] offer our
> >clients contracts, and if they want to pay for performance guarantees, those
> >too. None of them whine, so I assume they're happy and not upset. Some of
.... just saw this: how does ACES then guarantee, e.g., that abc.cd.com
is reachable whitn certain quality parameters, when that site is
overseas? Of course, if a customer wants it, I can always guarantee
overseas reachability by buying a line, signing up abc.cd.com on the
other side on my network, and have that used strictly by that customer.
Redundancy too: other side around of the blue ball. No problem.
But are we talking about this here?
Mike
> >them have locked rates till '98 that are just too good to mention.
>
> This is a reasonable and appropriate response. The problem, I guess, is
> that the environment is young and people do not know what is reasonable
> to ask for in terms of service metrics, and service providers may not
> know what is reasonable to offer. Do you (or others) have suggestions
> about those, that could be used to address many of the concerns? We do
> not have to fix things 100%, I guess, but it would be nice to get to
> some high degree, rather than retaining status quo. Can we use them in
> the inter-ISP realm?
>
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Michael F. Nittmann ---------
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