[857] in North American Network Operators' Group

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Re: links on the blink (fwd)

daemon@ATHENA.MIT.EDU (Ehud Gavron)
Sat Nov 4 13:59:13 1995

Date: Sat, 04 Nov 1995 11:51:21 -0700 (MST)
From: Ehud Gavron <GAVRON@ACES.COM>
In-reply-to: Your message dated "Sat, 04 Nov 1995 08:33:55 -0500 (EST)"
 <Pine.LNX.3.91.951104083049.20455C-100000@netrail.net>
To: Nathan Stratton <nathan@netrail.net>
Cc: nanog@merit.edu, Hans-Werner Braun <hwb@upeksa.sdsc.edu>,
        D.Mills@cs.ucl.ac.uk, GAVRON@ACES.COM

Nathan writes:
>Well, I think the problem is that providers lock people in 1 and 2 year
>contracts so if people get bad service they are stuck. That is why I only
>have month to month service, if people don't like there T1 then they can
>quit. I think we need more providers to do that, I know of a lot users
>that are on providers that want to switch, but have 8 months left on
>their contract.

I think you're confusing "quality" with "locked into contract."  If
you have quality, being locked in with fixed rates and service is a good
thing.  If you don't have quality it's a bad thing.

Try real hard not to blame the provider, but the idiot who signed a contract
that doesn't have performance guarantees.  We [ACES Research] offer our
clients contracts, and if they want to pay for performance guarantees, those
too.  None of them whine, so I assume they're happy and not upset.  Some of
them have locked rates till '98 that are just too good to mention.


>Nathan Stratton		  CEO, NetRail, Inc.    Your Gateway to the World!

Ehud

--
Ehud Gavron	(EG76)
gavron@Hearts.ACES.COM

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