[85296] in North American Network Operators' Group

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Re: Cogent/Level 3 Contracts (was: Cogent/Level 3 depeering)

daemon@ATHENA.MIT.EDU (Stephen J. Wilcox)
Fri Oct 7 09:36:55 2005

Date: Fri, 7 Oct 2005 14:35:47 +0100 (BST)
From: "Stephen J. Wilcox" <steve@telecomplete.co.uk>
To: William Allen Simpson <wsimpson@greendragon.com>
Cc: nanog@nanog.org
In-Reply-To: <43466808.7050608@greendragon.com>
Errors-To: owner-nanog@merit.edu


On Fri, 7 Oct 2005, William Allen Simpson wrote:

> 
> Stephen J. Wilcox wrote:
> > On Thu, 6 Oct 2005, JC Dill wrote:
> >>IMHO all L3 customers have a valid argument that Level 3 is in default of any
> >>service contract that calls for "best effort" or similar on L3's part.
> > 
> > can you cite the relevant clause in your Level3 contract that brings you to this 
> > conclusion.. hint: you might be looking a long time because it doesnt exist and 
> > they're not in breach
> > 
> Rather than speculation, it would be helpful to refer to the actual
> contracts.  Please post the relevant sections, Mr Wilcox.

the contract talks of on-net traffic, off-net traffic and excused outages

excused outages includes that of third party network providers

off-net traffic has a 99% SLA excluding excused outages.

Steve


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