[85232] in North American Network Operators' Group
Re: Cogent/Level 3 depeering
daemon@ATHENA.MIT.EDU (tony sarendal)
Thu Oct 6 10:20:08 2005
Date: Thu, 6 Oct 2005 15:19:41 +0100
From: tony sarendal <dualcyclone@gmail.com>
Reply-To: tony sarendal <dualcyclone@gmail.com>
To: "Stephen J. Wilcox" <steve@telecomplete.co.uk>
Cc: nanog@nanog.org
In-Reply-To: <Pine.LNX.4.44.0510061456310.10796-100000@server2.tcw.telecomplete.net>
Errors-To: owner-nanog@merit.edu
On 06/10/05, Stephen J. Wilcox <steve@telecomplete.co.uk> wrote:
> On Thu, 6 Oct 2005, tony sarendal wrote:
>
> > Is being a tier-1 now a good or bad sales argument when selling interne=
t
> > access ?
>
> its the same as it always was, its a marketing positive. but thats becaus=
e the
> market is dumb.
>
> if you wish to make your purchasing decision on 'tier-1' status thats up =
to you,
> but i'll be looking at performance, price, strategy, service level and wh=
at type
> of supplier i want for a company like mine.
>
> cogent is cheap and you get what you pay for. level3 is mid-price, but th=
ey
> really dont care much about their customers (or thats what i found). perh=
aps you
> want better customer service or to deal with a smaller company to gain th=
eir
> attention and respect.
>
I didn't mean for this to sound so much like a question, but I belive
I posted before my first cup of coffee.
This is not the first and certainly not the last time we see this kind
of event happen.
Purchasing a single-homed service from a Tier-1 provider will guarantee tha=
t you
are affected by this every time it happens.
Now, is being a tier-1 now a good or bad sales argument when selling
internet access ?
/Tony
going for more coffee
