[850] in North American Network Operators' Group
Re: links on the blink (fwd)
daemon@ATHENA.MIT.EDU (Nathan Stratton)
Sat Nov 4 08:44:14 1995
Date: Sat, 4 Nov 1995 08:33:55 -0500 (EST)
From: Nathan Stratton <nathan@netrail.net>
To: Hans-Werner Braun <hwb@upeksa.sdsc.edu>
cc: nanog@merit.edu, D.Mills@cs.ucl.ac.uk
In-Reply-To: <199511032117.NAA04408@upeksa.sdsc.edu>
On Fri, 3 Nov 1995, Hans-Werner Braun wrote:
> I think Dave has the right idea here. Given the lousy overall network
> performance that I (and others) are often seeing for months from
> varieties of service providers, I think the service providers should be
> forced to provide rebates. I frequently have 10% packet losses to get
> from where I am to the Bay area (via New York). And my service
> provider (CERFnet) is telling me that their service provider (Sprint)
> is not even answering to their trouble reports.
Well, I think the problem is that providers lock people in 1 and 2 year
contracts so if people get bad service they are stuck. That is why I only
have month to month service, if people don't like there T1 then they can
quit. I think we need more providers to do that, I know of a lot users
that are on providers that want to switch, but have 8 months left on
their contract.
Nathan Stratton CEO, NetRail, Inc. Your Gateway to the World!
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