[83721] in North American Network Operators' Group

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Re: Cingular Wireless contact?

daemon@ATHENA.MIT.EDU (Alan Spicer)
Mon Aug 22 21:04:09 2005

From: "Alan Spicer" <a_spicer@bellsouth.net>
To: <rtrent@cinci.rr.com>, "'Steve Gibbard'" <scg@gibbard.org>,
	<nanog@nanog.org>
Date: Mon, 22 Aug 2005 20:50:58 -0400
Errors-To: owner-nanog@merit.edu


If anyone knows who to talk to at Cingular about Wireless Fax over Cingular 
Wireless (Telular SX5E box) ...

If anyone's still alive still at Cingular that knows anything is ... I just 
set up someone on GSM with a Fax # to an actual external fax machine around 
4 months ago. Now their claiming there's no such thing. Funny thing is 
they'll issue the number and enter the code into billing. After that they 
seem to be lost. Is there an engineers month off or something?

Cingular's "Technical Assistance" Data Tech Support? at 866-490-266 is NOT 
what it used to be, even a few months ago or so. If I wanted to play video 
games or get ring tones on my phone to be cute, I could probably get some 
help.

---
Alan Spicer (a_spicer@bellsouth.net)

----- Original Message ----- 
From: "Rod Trent" <rtrent@cinci.rr.com>
To: "'Steve Gibbard'" <scg@gibbard.org>; <nanog@nanog.org>
Sent: Monday, August 22, 2005 8:17 PM
Subject: RE: Cingular Wireless contact?


>
> Oh, man...DO NOT make me rant about Cingular.
>
> -----Original Message-----
> From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of
> Steve Gibbard
> Sent: Monday, August 22, 2005 8:10 PM
> To: nanog@nanog.org
> Subject: Cingular Wireless contact?
>
>
> This is a mailing list for the wrong sort of network for this question,
> but...
>
> If anybody knows who to talk to at the former ATT Wireless part of 
> Cingular
> about a cell site that's been rejecting calls for the last six weeks, can
> you please contact me off list?
>
> Cingular's "Technical Assistance" says they have no idea who to talk to
> about network problems.
>
> Thanks,
> Steve
>
>
>
>
> -- 
> No virus found in this incoming message.
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> Version: 7.0.338 / Virus Database: 267.10.13/78 - Release Date: 8/19/2005
>
> 


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