[83055] in North American Network Operators' Group
Re: OT: Cisco.com password reset.
daemon@ATHENA.MIT.EDU (Christopher Chin)
Wed Aug 3 17:08:48 2005
Date: Wed, 3 Aug 2005 14:08:13 -0700 (PDT)
From: Christopher Chin <cchin@ack.Berkeley.EDU>
To: "Elmar K. Bins" <elmi@4ever.de>
Cc: nanog@merit.edu
In-Reply-To: <20050803140754.GZ19741@new.detebe.org>
Errors-To: owner-nanog@merit.edu
Today at 16:07 (+0200), Elmar K. Bins wrote:
> Date: Wed, 3 Aug 2005 16:07:55 +0200
> From: Elmar K. Bins <elmi@4ever.de>
> To: nanog@merit.edu
> Subject: Re: OT: Cisco.com password reset.
>
>
> stursa@mailer.fsu.edu (Scott Stursa) wrote:
>
> > > When I tried to access my CCO account this morning I got a page with
> > > instructions to email cco-locksmith@cisco.com to get a new password. =
I did
> > > this from the email address registered to me on CCO and promptly rece=
ived
> > > a new password to my email address which worked properly after that.
> >
> > Yeah, I tried that. Didn't work in my case.
>
> Neither did it in mine (multiple accounts hooked on one email address
> is what cco-locksmith complained about). I have sent the appropriate
> email to cco-team, but heaven knows when they will process it.
I had the same response after mailing the locksmith.
I, too, mailed the requisite info to cco-team, and have
been expecting to wait.
Someone suggested trying again (might have even been
this list), and I did so just a short while ago ....
and voil=E0!
I sent a followup note to cco-team, so hopefully they don't
RE-change my password and disable my account now that I've
successfully gained access. ;-)
- Christopher
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
>
> I give them a day before escalating; I'm pretty sure they're currently
> pushing staff into the cco-team so the requests can be served.
>
> What bothers me is that some people got notifications while others got
> none - any idea on why (I didn't get any)?
>
> Yours,
> =09Elmar.
>
> --
>
> "Begehe nur nicht den Fehler, Meinung durch Sachverstand zu substituieren=
=2E"
> (PLemken, <bu6o7e$e6v0p$2@ID-31.news.uni-berlin=
=2Ede>)
>
> --------------------------------------------------------------[ ELMI-RIPE=
]---
>
