[82779] in North American Network Operators' Group

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Re: Cisco and the tobacco industry

daemon@ATHENA.MIT.EDU (Daniel Golding)
Thu Jul 28 22:08:26 2005

Date: Thu, 28 Jul 2005 22:04:34 -0400
From: Daniel Golding <dgolding@burtongroup.com>
To: "Geo." <geoincidents@nls.net>, <nanog@nanog.org>
In-Reply-To: <EKECJMGPAACGOMIGLJJDOEKAFMAA.geoincidents@nls.net>
Errors-To: owner-nanog@merit.edu


On 7/28/05 4:51 PM, "Geo." <geoincidents@nls.net> wrote:

> 
> No, the point is if you want the internet to be patched then you can't
> torture people when they come to you for the patches.
> 
> Cisco routers are being sold to every company who connects to the internet,
> it's one step up from consumer products. You can't expect every company who
> owns a cisco router to buy an expensive contract or be willing to go thru
> the gauntlet to get the patches.
> 

Sorry, but its a traditional part of the product model for
telecommunications equipment. PBX's, routers, pretty much everything -
support contract required. Sure, you could have it a different way, but you
would have to be willing to pay significantly more up front to pay for that
ongoing support. Its not like the vendors are deceiving anyone here - a
support contract is listed on the quote for pretty much every new piece of
gear you buy from a vendor.

Take it from Ice-T - "don't hate the player, hate the game". Words to live
by.

[snip] 
> Geo.
> 
> George Roettger
> Netlink Services

Daniel Golding


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