[82596] in North American Network Operators' Group

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Re: MCI billing fraud ... again

daemon@ATHENA.MIT.EDU (Richard A Steenbergen)
Sat Jul 23 02:49:15 2005

Date: Sat, 23 Jul 2005 02:48:03 -0400
From: Richard A Steenbergen <ras@e-gerbil.net>
To: Stephen Sprunk <stephen@sprunk.org>
Cc: Randy Bush <randy@psg.com>, Dan Hollis <goemon@anime.net>,
	North American Noise and Off-topic Gripes <nanog@merit.edu>
In-Reply-To: <010001c58ee8$098d76f0$6701a8c0@dax>
Errors-To: owner-nanog@merit.edu


On Fri, Jul 22, 2005 at 12:34:43PM -0500, Stephen Sprunk wrote:
> 
> Thus spake "Randy Bush" <randy@psg.com>
> >>We're being hit up by MCI's billing fraud again.
> >
> >mci's billing problems are gross ineptitude, not fraud.  and just
> >about every major (and many minor) telco has the same mess.
> 
> "Never attribute to malice that which can be adequately explained by 
> stupidity."

But also be wary of attributing solely to stupidity a consistent pattern 
of billing "mistakes" which can be explained by pointing at stupid people 
but which net a lot of money from the folks who don't notice the errors. 
:)

Seems to happen a LOT in this industry, across many vendors, but some 
more often than others.

-- 
Richard A Steenbergen <ras@e-gerbil.net>       http://www.e-gerbil.net/ras
GPG Key ID: 0xF8B12CBC (7535 7F59 8204 ED1F CC1C 53AF 4C41 5ECA F8B1 2CBC)

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