[81357] in North American Network Operators' Group
RE: GBLX congestion in Dallas area
daemon@ATHENA.MIT.EDU (Joel Perez)
Tue Jun 7 12:34:57 2005
Date: Tue, 7 Jun 2005 12:34:33 -0400
From: "Joel Perez" <jperez@numind.net>
Cc: <nanog@merit.edu>
Errors-To: owner-nanog@merit.edu
I totally agree with you Richard.
But, in this case all im getting is the run-around from GBLX when
calling them about it. I managed to open up a trouble ticket with them
but their Techs weren't telling me anything other than they will look
into it and call me back.
Even though I am a customer, im not getting any answers so I tried the
list as a last ditch effort to get some info.
--------------------------------------------
Joel Perez | Network Engineer
305.914.3412 | Ntera
--------------------------------------------
-----Original Message-----
From: Richard A Steenbergen [mailto:ras@e-gerbil.net]=20
Sent: Tuesday, June 07, 2005 12:28 PM
To: Joel Perez
Cc: nanog@merit.edu
Subject: Re: GBLX congestion in Dallas area
On Tue, Jun 07, 2005 at 12:09:26PM -0400, Joel Perez wrote:
>=20
> Is anybody seeing any congestion in the Dallas area for Global
Crossing?
>=20
> I'm seeing packet loss to some of my equipment up there.
There is a large fiber cut in the area (somewhere between Dallas and=20
Houston), affecting a lot of capacity coming out of Dallas on several=20
carriers (including GX and Qwest at the very least). Two of our OC48s on
this path have been down since around 14:57 UTC.
That said, this isn't the proper place to whine about congestion.
Normally=20
I would say that is what customer support numbers are for, but since
there=20
is nothing they can do to splice it any faster, I'm going to recommend a
healthy dose of suck it up and deal. :)
--=20
Richard A Steenbergen <ras@e-gerbil.net>
http://www.e-gerbil.net/ras
GPG Key ID: 0xF8B12CBC (7535 7F59 8204 ED1F CC1C 53AF 4C41 5ECA F8B1
2CBC)
