[81345] in North American Network Operators' Group
Re: Needed : AOL Network Contact
daemon@ATHENA.MIT.EDU (Jay R. Ashworth)
Mon Jun 6 11:33:57 2005
Date: Mon, 6 Jun 2005 11:32:34 -0400
From: "Jay R. Ashworth" <jra@baylink.com>
To: nanog@merit.edu
In-Reply-To: <013901c56aa5$6b0eb040$681310ac@NBBRINKS>; from David Brinks <nanog@internet-spec.com> on Mon, Jun 06, 2005 at 10:25:29AM -0400
Errors-To: owner-nanog@merit.edu
On Mon, Jun 06, 2005 at 10:25:29AM -0400, David Brinks wrote:
> I seem to have a couple Class Cs that AOL's portal servers are
> blocking and I would like to contact someone at AOL to discuss getting
> the blocks removed. I've tried going through their tech support but
> after multiple dead-ends and being told "AOL is a content provider and
> doesn't have Network Support group, nor servers nor any people who
> take care of servers" multiple times I'm wondering if any one you may
> have a backside phone number or email I could try.
>
> (I've already tried the number listed in their whois information but
> that only gets met to their Postmaster group and they also tell me
> they have no group that takes care of routers, IPs or servers.)
This seems like a good time to point out once again Jared Mauch's list of NOC
contact numbers. If that's not a sufficient hint to let you find it, now
that you know it exists, let me know offlist, and I'll mail you the URL.
Cheers,
-- jra
--
Jay R. Ashworth jra@baylink.com
Designer +-Internetworking------+----------+ RFC 2100
Ashworth & Associates | Best Practices Wiki | | '87 e24
St Petersburg FL USA http://bestpractices.wikicities.com +1 727 647 1274
If you can read this... thank a system administrator. Or two. --me
