[80962] in North American Network Operators' Group
Re: VoIP operators given 120-day deadline to implement E911 services
daemon@ATHENA.MIT.EDU (Robert Bonomi)
Thu May 19 17:44:07 2005
Date: Thu, 19 May 2005 16:42:51 -0500 (CDT)
From: Robert Bonomi <bonomi@mail.r-bonomi.com>
To: nanog@merit.edu
Errors-To: owner-nanog@merit.edu
> From owner-nanog@merit.edu Thu May 19 13:38:03 2005
> Date: Thu, 19 May 2005 14:37:54 -0400
> From: Jason Frisvold <xenophage0@gmail.com>
> Subject: Re: VoIP operators given 120-day deadline to implement E911 services
>
>
> On 5/19/05, Bruce Pinsky <bep@whack.org> wrote:
> > That last part ought to be interesting to try and implement in 120 days:
> >
> > "...must provide the emergency operator with the customer's callback number
> > and location, regardless of whether the call is being made from the
> > customer's home or elsewhere."
>
> I'm not sure how VoIP operators are going to accomplish this.. The
> ugly method would be requiring the user to put in their location
> information when the VoIP device first goes online, but I'm not sure
> that's even remotely practical...
>
> I know you can sometimes get generalized location information from an
> IP, but nowhere near what's needed for 911 operations..
>
> Any insight on how this is going to be handled?
The story says the FCC is requiring a capability for the _customer_ to
update their location/callback information when those things change.
Now, since the VoIP _provider_ is being required to provide valid 'location'
info, "regardless" of where the call originates, I suspect that we're
going to see a lot of "phone disabled, until location info confirmed" if
the IP address of the customer changes.
> > So what's the local 911 center I should be routed to when I'm at the Cebu
> > Phillipines airport and making a VoIP call?
I favor routing _that_ emergency call directly to the Commisioner's desk and
let *them* figure out what the necessary compliance action is!
Seriously, though, if the phone is 'registered' as being in an area for
which there _is_no_ U.S. 911/E-911 service, then any attempt to dial that
'number' should get an interecept message. Preferalbly a "useful" one,
not just a generic "your call cannot be completed as dialed" or similar.
