[80743] in North American Network Operators' Group

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RE: what will all you who work for private isp's be doing in a few years?

daemon@ATHENA.MIT.EDU (Shaun Bryant)
Wed May 11 14:43:40 2005

Date: Wed, 11 May 2005 12:43:54 -0600
From: "Shaun Bryant" <sbryant@thepit.org>
To: "Adam Jacob Muller" <adam@gotlinux.us>,
	"Matt Bazan" <Mbazan@onelegal.com>
Cc: <nanog@nanog.org>
X-MAIL-FROM: <sbryant@thepit.org>
Errors-To: owner-nanog@merit.edu


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I have to second this one, having used Comcast and qwest. I look for the =
small guy, they have something to loss if I drop them and switch. I also =
like that I can drive down to there office and sit on someone's desk if =
I am not getting the service I want.
=20
Shaun

________________________________

From: owner-nanog@merit.edu on behalf of Adam Jacob Muller
Sent: Wed 5/11/2005 12:33 PM
To: Matt Bazan
Cc: nanog@nanog.org
Subject: Re: what will all you who work for private isp's be doing in a =
few years?




It's simple,
A DSL provider like speakeasy offers much more to a technical user=20
like myself than Comcast does, plus they have an incentive to keep me=20
happy, if i'm not i can leave and go with a competitor, comcast does,=20
and has on many occasions, simply told me to go f*ck myself when i=20
have service issues. (Sorry your modem died sir, the next we can get=20
a tech out to your place is 2 weeks, when i don't need a tech I know=20
what it means when a modem has a failure code).

The fact is, DSL is a competitive market, Cable is not, competitive=20
markets keep customers happy, monopolies anger people.



Adam


On May 11, 2005, at 2:08 PM, Matt Bazan wrote:

>
> why in the world would anyone want to purchase dsl from a private
> reseller when i can get 4mb down 384 up from comcast for $25? =20
> think you
> dsl resellers out there are doomed.  in fact, just a matter of time
> before most of you isps are down the toilet.  im reminded of the=20
> mom and
> pop grocery store phenomenon that has now been replaced by the kohls,
> a&p, whole foods etc.  of course there will always be niche markets=20
> but
> this is less applicable for a pure commodity like bandwidth.  yeah, i
> suppose you'll say something about value added services and such=20
> and you
> may have a point but i doubt that will keep the ship afloat for long.
>
>
> !DSPAM:42824b1926542573616784!
>
>




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<DIV dir=3Dltr><FONT face=3DArial color=3D#000000 size=3D2>I have to =
second this one, =0A=
having used Comcast and qwest. I look for the small guy, they have =
something to =0A=
loss if I drop them and switch. I also like that I can drive down to =
there =0A=
office and sit on someone's desk if I am not getting the service I =0A=
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<DIV dir=3Dltr><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>=0A=
<DIV dir=3Dltr><FONT face=3DArial size=3D2>Shaun</FONT></DIV></DIV>=0A=
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<FONT face=3DTahoma size=3D2><B>From:</B> owner-nanog@merit.edu on =
behalf of Adam =0A=
Jacob Muller<BR><B>Sent:</B> Wed 5/11/2005 12:33 PM<BR><B>To:</B> Matt =0A=
Bazan<BR><B>Cc:</B> nanog@nanog.org<BR><B>Subject:</B> Re: what will all =
you who =0A=
work for private isp's be doing in a few years?<BR></FONT><BR></DIV>=0A=
<DIV><BR>=0A=
<P><FONT size=3D2>It's simple,<BR>A DSL provider like speakeasy offers =
much more =0A=
to a technical user&nbsp;<BR>like myself than Comcast does, plus they =
have an =0A=
incentive to keep me&nbsp;<BR>happy, if i'm not i can leave and go with =
a =0A=
competitor, comcast does,&nbsp;<BR>and has on many occasions, simply =
told me to =0A=
go f*ck myself when i&nbsp;<BR>have service issues. (Sorry your modem =
died sir, =0A=
the next we can get&nbsp;<BR>a tech out to your place is 2 weeks, when i =
don't =0A=
need a tech I know&nbsp;<BR>what it means when a modem has a failure =0A=
code).<BR><BR>The fact is, DSL is a competitive market, Cable is not, =0A=
competitive&nbsp;<BR>markets keep customers happy, monopolies anger =0A=
people.<BR><BR><BR><BR>Adam<BR><BR><BR>On May 11, 2005, at 2:08 PM, Matt =
Bazan =0A=
wrote:<BR><BR>&gt;<BR>&gt; why in the world would anyone want to =
purchase dsl =0A=
from a private<BR>&gt; reseller when i can get 4mb down 384 up from =
comcast for =0A=
$25?&nbsp;&nbsp;<BR>&gt; think you<BR>&gt; dsl resellers out there are =0A=
doomed.&nbsp; in fact, just a matter of time<BR>&gt; before most of you =
isps are =0A=
down the toilet.&nbsp; im reminded of the&nbsp;<BR>&gt; mom and<BR>&gt; =
pop =0A=
grocery store phenomenon that has now been replaced by the =
kohls,<BR>&gt; =0A=
a&amp;p, whole foods etc.&nbsp; of course there will always be niche =0A=
markets&nbsp;<BR>&gt; but<BR>&gt; this is less applicable for a pure =
commodity =0A=
like bandwidth.&nbsp; yeah, i<BR>&gt; suppose you'll say something about =
value =0A=
added services and such&nbsp;<BR>&gt; and you<BR>&gt; may have a point =
but i =0A=
doubt that will keep the ship afloat for long.<BR>&gt;<BR>&gt;<BR>&gt; =0A=
!DSPAM:42824b1926542573616784!<BR>&gt;<BR>&gt;<BR><BR></FONT></P></DIV>=0A=
=0A=
</BODY>=0A=
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