[80313] in North American Network Operators' Group
Re: Schneier: ISPs should bear security burden
daemon@ATHENA.MIT.EDU (Petri Helenius)
Thu Apr 28 14:49:01 2005
Date: Thu, 28 Apr 2005 21:46:44 +0300
From: Petri Helenius <pete@he.iki.fi>
To: Adi Linden <adil@adis.on.ca>
Cc: Dan Hollis <goemon@anime.net>,
	Iljitsch van Beijnum <iljitsch@muada.com>,
	NANOG list <nanog@merit.edu>
In-Reply-To: <Pine.CYG.4.58.0504280903580.3260@citabria>
Errors-To: owner-nanog@merit.edu
Adi Linden wrote:
>>Its not up to the ISP to determine outbound malicious traffic, but its up
>>to the ISP to respond in a timely manner to complaints. Many (most?) do not.
>>    
>>
>
>If they did their support costs would explode. It is block the customer,
>educate the customer why they were blocked, exterminate the customers PC,
>unblock the customer. No doubt there'll be a repeat of the same in short
>time.
>  
>
This is actually the opposite. (though I'm biased) But the support costs 
will decrease because you'll get less complaints inbound and less 
customers complaining about slow connections because their PC's are 
filling them with junk.
Pete