[79298] in North American Network Operators' Group
cable management systems
daemon@ATHENA.MIT.EDU (Justin M. Streiner)
Fri Apr  1 17:09:00 2005
Date: Fri, 1 Apr 2005 17:17:32 -0500 (EST)
From: "Justin M. Streiner" <streiner@cluebyfour.org>
To: nanog@merit.edu
Errors-To: owner-nanog@merit.edu
I've been tasked with evaluating cable management software systems for my 
employer.  I work for a large university with 30-35,000 phones and roughly as 
many computers spread across 100+ buildings in 5 campuses, with substantial 
copper, coax, and fiber plants.
That said, I'm much more interested in peoples' real-world experiences
using CMS software packages in large multi-building environments than I
am in vendor marketing materials.   Feel free to respond to me off-list
if you like.
If you use some type of CMS package, did you buy it or built it in-house?
Does it integrate with your existing workflow/trouble ticketing systems?
Does it integrate with your existing network management/monitoring tools?
What processes do you have in place to make sure moves/adds/changes (MACs) are 
processed through the CMS all the time, every time?  There could be both 
technical and procedural/policy components to this.  A CMS with stale data is 
often worse than having no CMS at all.
If you are a CMS software vendor, you may contact me off-list.
jms