[79085] in North American Network Operators' Group
Re: outage/maintenance window opinion
daemon@ATHENA.MIT.EDU (Luke Parrish)
Wed Mar 30 11:34:04 2005
Date: Wed, 30 Mar 2005 10:28:55 -0600
To: Pete Templin <petelists@templin.org>
From: Luke Parrish <lukep@centurytel.net>
Cc: nanog@nanog.org
In-Reply-To: <42486373.3030506@templin.org>
Errors-To: owner-nanog@merit.edu
In this situation we were expecting to be done for the majority of the
maintenance window, but yes I see your point. However I block out a 3 hour
window for maintenance because the activities I am performing on the
network could easily cause a longer service outage than planned as we all
know. So if I plan for a 4 hour window but only expect 20 minutes of
downtime that actually turns into 3 hours, as long as it is inside the
maintenance window specified then it should not go against outage minutes.
It was done in the window for a reason...
??
Luke
At 02:05 PM 3/28/2005, Pete Templin wrote:
>Luke Parrish wrote:
>>Trying to get clarification on an issue.
>>Maintenance/outage window is 2:00AM to 5:00AM, during the window the
>>router we are working on fails and does not come back online until 8:00AM.
>> From a outage reporting/documentation standpoint is the outage start
>> time 2:00AM or 5:01AM since 5:01AM is when the maintenance window and
>> planned outage was over...
>
>To a small degree, it depends on how long you anticipated the outage to
>be. Were you expecting a three-hour tour^h^h^h^houtage, or something
>shorter but opened a big window to give you flexibility on when to do
>it? I would say that a fifteen-minute expected impact means the outage
>started at 2:15AM (or fifteen minutes after your work interrupted services).
>
>My $0.005,
>
>pt
Luke Parrish
Centurytel Internet Operations
318-330-6661
