[79020] in North American Network Operators' Group
Re: outage/maintenance window opinion
daemon@ATHENA.MIT.EDU (Pete Templin)
Mon Mar 28 15:07:43 2005
Date: Mon, 28 Mar 2005 14:05:07 -0600
From: Pete Templin <petelists@templin.org>
To: Luke Parrish <lukep@centurytel.net>
Cc: nanog@nanog.org
In-Reply-To: <6.2.0.14.0.20050328111315.11d3e330@mail.so.centurytel.net>
Errors-To: owner-nanog@merit.edu
Luke Parrish wrote:
>
> Trying to get clarification on an issue.
>
> Maintenance/outage window is 2:00AM to 5:00AM, during the window the
> router we are working on fails and does not come back online until 8:00AM.
>
> From a outage reporting/documentation standpoint is the outage start
> time 2:00AM or 5:01AM since 5:01AM is when the maintenance window and
> planned outage was over...
To a small degree, it depends on how long you anticipated the outage to
be. Were you expecting a three-hour tour^h^h^h^houtage, or something
shorter but opened a big window to give you flexibility on when to do
it? I would say that a fifteen-minute expected impact means the outage
started at 2:15AM (or fifteen minutes after your work interrupted services).
My $0.005,
pt
