[77935] in North American Network Operators' Group
Re: Verizon wins MCI
daemon@ATHENA.MIT.EDU (Robert Blayzor)
Tue Feb 15 11:51:16 2005
Date: Tue, 15 Feb 2005 11:50:41 -0500
From: Robert Blayzor <rblayzor@inoc.net>
To: nanog@merit.edu
In-Reply-To: <Pine.LNX.4.58.0502142336120.8534@web1.mmaero.com>
Errors-To: owner-nanog-outgoing@merit.edu
Jon Lewis wrote:
> But does anyone really know how big WorldCon is/was? First thing Verizon
> will have to do is fire the entire billing department and replace them
> with people/systems that can generate correct bills and send them to the
> correct customers.
You've got to be kidding me! Fear the day this happens. It took
Verizon 15 MONTHS to fix a billing dispute we've had from just ONE DS3
circuit. In that time they've accidently interupted service twice (for
hours at a time) while they attempt to "fix the billing issue". MCI's
billing is like a vacation compared to all the billing problems we've
had with Verizon.
--
Robert Blayzor, BOFH
INOC, LLC
rblayzor\@(inoc.net|gmail.com)
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Being married to a programmer is like having a cat. You talk to it but
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