[77556] in North American Network Operators' Group
Notification of Successful Emergency Network Maintenance (fwd)
daemon@ATHENA.MIT.EDU (Chris Moody)
Tue Jan 25 04:09:29 2005
Date: Tue, 25 Jan 2005 01:08:55 -0800 (PST)
From: Chris Moody <cmoody@qualcomm.com>
To: nanog@merit.edu
Errors-To: owner-nanog-outgoing@merit.edu
Here's some info indicating that the issue was -NOT- the Cisco VoIP issue.
Cheers,
-Chris
---------- Forwarded message ----------
Date: Monday, 24 Jan 2005 06:09:19
From: TWTC Alert Notification <ipalert@twtelecom.net>
To: ITOC@qualcomm.com
Subject: Notification of Successful Emergency Network Maintenance
24 January 2005. 6:00 a.m. MST
Confidential Communiqu=C3=A9 to Time Warner Telecom Customers
We successfully completed installation of new network software code during =
our regularly scheduled maintenance windows this past weekend. Only minor =
disruptions occurred.
We especially thank our customers for their patience while we performed thi=
s essential work and apologize for any inconvenience this may have caused.
When we were notified by one of our network equipment providers about a pos=
sible security vulnerability to existing code revisions in their equipment =
we use in our network, we took immediate preventive action. This security v=
ulnerability had the potential to impact Internet-based services delivered =
by service providers worldwide, not just Time Warner Telecom.
Our top priority is always to protect our customers=E2=80=99 network and i=
t is our policy to communicate in advance about any preventive measures tha=
t we plan to implement.
The action we just completed should prevent service disruptions that could =
occur as a result of any network attack. We apologize for any inconvenienc=
e this may cause and thank you for your patience during this preventive act=
ion.
Please call us at 1-800-829-0420, if you have additional questions.
Sincerely,
Time Warner Telecom
