[77499] in North American Network Operators' Group
Re: Major AboveNet problems?
daemon@ATHENA.MIT.EDU (David A.Ulevitch)
Fri Jan 21 13:51:37 2005
In-Reply-To: <41F14D3F.7030906@HostMySite.com>
Cc: nanog@merit.edu
From: David A.Ulevitch <davidu@everydns.net>
Date: Fri, 21 Jan 2005 10:49:35 -0800
To: "Chris A. Epler" <cepler@HostMySite.com>
Errors-To: owner-nanog-outgoing@merit.edu
On Jan 21, 2005, at 10:43 AM, Chris A. Epler wrote:
>
> -----BEGIN PGP SIGNED MESSAGE-----
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> Anyone have any details on what is going on with AboveNet? Evidently
> something major but our support contacts didn't have a lot of details,
> said there'd be something out later this afternoon about it. =
Wondering
> if others are experiencing problems with them.
>
We received this totally ambiguous and non-specific message this=20
morning:
>> Dear Valued Customer,
>>
>> We are currently experiencing network
>> connectivity issues. These issues began at
>> 04:00am (EST). We are investigating the cause
>> and will continue to keep you updated as to the
>> progress and resolution of this event.
>>
>> If you have any further questions or concerns,
>> please feel free to call the AboveNet 24x7 NMC.
>> The number to call is as follows: 1 (877) 226-
>> 8363 or 1 (877) ABOVENET or locally at (408) 350-
>> 6673 or internationally at 001 (408)350-6673.
>>
>> Thank you,
>>
>> AboveNet Client Services
>>
>> Note: If you wish to be removed from the CNS
>> (Customer Notification List), please respond to
>> this email with =93Remove=94 as the subject.
I ignored it since our connectivity from multiple points all seem=20
pretty reasonable...
-davidu
