[77050] in North American Network Operators' Group
RE: Contact at Austrian Telecom - urgent
daemon@ATHENA.MIT.EDU (Steve Birnbaum)
Wed Jan 12 09:43:29 2005
From: "Steve Birnbaum" <steve.birnbaum@sky-vision.net>
To: <Michael.Dillon@radianz.com>, <nanog@merit.edu>
Date: Wed, 12 Jan 2005 16:42:39 +0200
In-Reply-To: <OF75BB033A.A88F2F09-ON80256F85.004BD09A-80256F85.004C02F6@radianz.com>
X-MailScanner-From: steve.birnbaum@sky-vision.net
Errors-To: owner-nanog-outgoing@merit.edu
> 1. Did you try using inoc-dba to contact other Austrian
> providers like ACONET to ask them this question?
Yes. They were very nice and saw the missed call (it was 2-3am at the time)
the next morning and called me back. They gave me some information that
confirmed what we'd been told overnight one we finally found an AT tech.
> 2. After you finally made contact with
> Austrian Telecom, did you tell them about the inoc-dba system
> and direct them to the URL with information about how to get
> connected?
That's actually a good idea. I was rather tired at the time and didn't
think about. I'll raise this with their management when we conduct a
post-mortem tomorrow.
regards,
Steve
