[76512] in North American Network Operators' Group
Re: no whois info ?
daemon@ATHENA.MIT.EDU (Jack Bates)
Mon Dec 13 11:49:05 2004
Date: Mon, 13 Dec 2004 10:46:13 -0600
From: Jack Bates <jbates@brightok.net>
To: nanog@nanog.org
In-Reply-To: <OF64950E29.D6C6FE4C-ON80256F69.003B36FF-80256F69.003C267D@radianz.com>
Errors-To: owner-nanog-outgoing@merit.edu
Michael.Dillon@radianz.com wrote:
>
> The network itself is the primary contact information
> for a domain. Every nameserver has an IP address
> whose connectivity can be tracked through the network.
> Same thing for mail servers and anything else with
> an A record. This means that operationally it is
> far more important for the RIR whois directory to
> have working technical contacts.
>
A few weeks ago, we had a customer contact us regarding issues
communicating with a domain. Investigation revealed that the domain
handled it's own primary DNS server and the secondary DNS was pointed to
another provider which had restricted outside queries to that particular
server (and wasn't authoritative for the domain in the first place). The
problem was that the TTL's on the NS RRs were different by 2 days and
the remaining NS in cache was refusing queries.
IP addresses weren't registered to the responsible party. Domain wasn't
registered to responsible party. We had to relay the information in a
"best effort" approach through three different organizations in the
hopes that the responsible person would get informed and fix the
problem. This is not the ideal method of contact and wasted man hours in
multiple organizations due to inaccurate information. The primary use of
whois is still valid and anonymous/inaccurate records waste time and
money for legitimate purposes.
-Jack
