[75288] in North American Network Operators' Group
Re: Status of FCAPS model? Useful? Obsolete?
daemon@ATHENA.MIT.EDU (Randy Bush)
Wed Nov 10 15:38:14 2004
From: Randy Bush <randy@psg.com>
Date: Wed, 10 Nov 2004 12:37:20 -0800
To: Irwin Lazar <ilazar@burtongroup.com>
Cc: <nanog@merit.edu>
Errors-To: owner-nanog-outgoing@merit.edu
> We see a lot of interest among enterprises in ITIL for IT service
> management, which I'm guessing would overlap the FCAPS framework.
s/a lot of interest/we want to sell/
