[74636] in North American Network Operators' Group
Re: short Botnet list and Cashing in on DoS
daemon@ATHENA.MIT.EDU (Petri Helenius)
Sat Oct 9 14:55:19 2004
Date: Sat, 09 Oct 2004 21:51:01 +0300
From: Petri Helenius <pete@he.iki.fi>
To: Paul Vixie <vixie@vix.com>
Cc: nanog@merit.edu
In-Reply-To: <g3acuwrp3t.fsf@sa.vix.com>
Errors-To: owner-nanog-outgoing@merit.edu
Paul Vixie wrote:
>2. Filter aggressively. Run a dark-net, and if one of your customers hits it,
>blackhole their /32 for both inbound and outbound traffic, flag their record
>in your customer database, and wait for them to call. When they call, give
>them a list of anti-virus products for their 'puter, and the phone numbers
>(yes, sorry, no web access for them at the moment) of some vendors. This
>will cost you some top line revenue, but save your margins.
>
>
This can be automated to a level where the customer is redirected to a
self-service portal allowing him/her to clean up the PC (if at all
possible) and after that has been done the connectivity is restored.
Saves your helpdesk a call and helps the margins further. (although the
productized solution costs some, but the net effect is still the same)
Pete
