[73907] in North American Network Operators' Group
Re: Are AOL's MXs mass rejecting anyone else's emails?
daemon@ATHENA.MIT.EDU (Mark Radabaugh)
Tue Sep 7 19:44:47 2004
Date: Tue, 07 Sep 2004 19:43:59 -0400
From: Mark Radabaugh <mark@amplex.net>
To: nanog@merit.edu
In-Reply-To: <Pine.GSO.4.61.0409071052360.26401@westnet.com>
Errors-To: owner-nanog-outgoing@merit.edu
Christopher X. Candreva wrote:
>On Tue, 7 Sep 2004, Jon Lewis wrote:
>
>
>
>>Any network that doesn't already have it, I highly recommend signing up
>>for AOL's feedback loop (aka scomp reports) at
>>http://postmaster.aol.com/tools/fbl.html. This will give you a sort of
>>early warning system notifying you of spam issues on your network.
>>
>>
>
>And you will also get random emails that your users have sent to AOL users,
>who then click on "Report as spam" seemingly at random.
>
>I've received Spam reports on e-mail asking when someone's kids should be
>picked up at school, giving directions for a job interview, CONGRATULATING
>that same person on being accepted for the job, and in once case received
>a 'spam complaint' on every mail my user sent as part of a conversation.
>
>As in, the AOL user replied, then clicked "Report as spam". He received a
>reply to his reply, replied, and Reported as Spam. This was not a "Stop
>e-mailing me" conversation. It was a perfectly normal conversation between
>two people.
>
>Then there are the people who have mail forwarded from here to their AOL
>account, and can't get it through their thick skulls that "Report as spam"
>isn't doing a damn thin in this case.
>
>Grrrr.
>
>So it's a nice idea -- but IMHO fails in practice.
>
>
>
It's still pretty handy but I agree lots of AOL users seem to think the
'report as spam' button must be the delete button or something. When
somebody on our network gets infected with a spam trojan the feedback
loop is pretty helpful in detecting it quickly.
Mark Radabaugh
Amplex
