[71882] in North American Network Operators' Group
Re: Attn MCI/UUNet - Massive abuse from your network
daemon@ATHENA.MIT.EDU (Christopher L. Morrow)
Thu Jun 24 18:05:14 2004
Date: Thu, 24 Jun 2004 22:02:16 +0000 (GMT)
From: "Christopher L. Morrow" <christopher.morrow@mci.com>
In-reply-to: <2873.64.235.224.55.1088110625.squirrel@64.235.224.55>
To: "Grant A. Kirkwood" <grant@tnarg.org>
Cc: Ben Browning <benb@theriver.com>, nanog@merit.edu
Errors-To: owner-nanog-outgoing@merit.edu
On Thu, 24 Jun 2004, Grant A. Kirkwood wrote:
> Ben Browning said:
> >
> <snip>
> >
> > A lengthy timeline for action to be taken, from the viewpoint of the
> > attacked, is indistinguishable from tacit approval of the attacks. I don't
> > imagine MCI has a lengthy timeline when replying to sales email or billing
> > issues.
>
>
> You ARE kidding, right?
Sorry, I'll reply to ben's message part here: "Actually getting sales
involved is a timely process from my perspective :( I used to know a sales
person I could count on, he got RIF'd so now finding someone to help a
customer that needs an upgrade is a very difficult task."
Keep in mind, this is a very large corporation, Abuse/Security is in an
entirely different arm of the beast than the Sales/marketting folks :(
Affecting change from either direction is often times 'challenging'.
-Chris
