[71131] in North American Network Operators' Group

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Re: AV/FW Adoption Sudies

daemon@ATHENA.MIT.EDU (Valdis.Kletnieks@vt.edu)
Wed Jun 9 14:36:44 2004

To: Dennis Dayman <dennis@thenose.net>
Cc: "'Nanog'" <nanog@merit.edu>
In-Reply-To: Your message of "Tue, 08 Jun 2004 17:29:51 CDT."
             <769016A85139@mail.thenose.net> 
From: Valdis.Kletnieks@vt.edu
Date: Wed, 09 Jun 2004 14:34:12 -0400
Errors-To: owner-nanog-outgoing@merit.edu


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On Tue, 08 Jun 2004 17:29:51 CDT, Dennis Dayman <dennis@thenose.net>  said:
> 
> Does anyone know of any studies on user adoption of security s/w (AV and FW
> products), including how often people update and how regularly?

Two papers that might help:

A writeup on the OpenSSL holes, the Slapper worm, and when/why users
patched their systems.  17 pages, PDF.

http://www.rtfm.com/upgrade.pdf

Lots of interesting conclusions about user behavior, which we probably
need to consider when planning.  Some non-trivial math/stats, but they
explain what the results mean in plain English too, so feel free to
skip over the formulas to the "this clearly shows..."..

Crispin Cowan's presentation from Usenix LISA:

http://wirex.com/~crispin/time-to-patch-usenix-lisa02.ps.gz

Both of these papers are somewhat flawed in that they focus on the
mostly-broken idea that the admin/user would even know a patch if it came by
and bit them on the posterior.....



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