[70378] in North American Network Operators' Group

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Re: Spamcop

daemon@ATHENA.MIT.EDU (chuck goolsbee)
Tue May 11 19:49:56 2004

In-Reply-To: <1084314542.1965.35.camel@grendel>
Date: Tue, 11 May 2004 16:45:21 -0700
To: nanog@merit.edu
From: chuck goolsbee <chucklist@forest.net>
Errors-To: owner-nanog-outgoing@merit.edu


>I would agree with your analogy if Spamcop limited automatic reporting
>to subset of the community. The problem is they do not.

In Spamcop's defence, it seems that their systems were never designed 
to handle the wide variety of 'attack vectors" that spam uses today.


Spamcop also operates on the assumption that the user is exercising 
some judgement when *directly* reporting spam, which is universally 
the case with mailing list traffic. No matter how foolproof your 
system, the world creates a better fool.


Thankfully, all my interactions - as a web host, network operator, 
and mailing list manager- with Spamcop and their staff have been 
professional,  and productive. I for one appreciate the "just the 
facts" style of reporting, and useful mechanisms for interacting with 
the complainers. It is a refreshing change from the usual ALL-CAPS 
threats and exclamation point filled diatribes, usually mailed to the 
wrong abuse@* addresses.


--chuck



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