[70064] in North American Network Operators' Group
Re: hotmail issues
daemon@ATHENA.MIT.EDU (J.D. Falk)
Tue Apr 27 16:28:58 2004
Date: Tue, 27 Apr 2004 13:28:07 -0700
From: "J.D. Falk" <jdfalk@cybernothing.org>
To: nanog@merit.edu
Reply-To: jdfalk@microsoft.com
In-Reply-To: <1083094916.11864.15.camel@asparks>
Errors-To: owner-nanog-outgoing@merit.edu
On 04/27/04, Alan Sparks <asparks@quris.com> wrote:
> On Tue, 2004-04-27 at 13:23, Chris Griffin wrote:
> >
> > This issue seems to have returned. Same symptoms. Anyone else having
> > similar issues?
> >
> > Thanks
> > Chris
>
> Yes, same here. Took hours for our hotmail/msn queues to clear last
> night. We've talked to Hotmail before, they've acknowledged they're
> having problems...
Sadly still true. A few helpful hints we've been giving people:
- make sure your MTA isn't latching onto just one MX, or
just one IP address within each MX record;
- things clear up overnight & on weekends, though I'm
sure that'll change once word gets out;
- don't send (or relay, or forward) spam.
I'll post another update if anything changes.
(Disclaimer again: this is from my personal account; I do work
for Hotmail, and I'm directly involved with inbound mail, but
I'm not the escalation path you're looking for.)
--
J.D. Falk "be crazy dumbsaint of the mind"
<jdfalk@cybernothing.org> -- Jack Kerouac