[69075] in North American Network Operators' Group
Re: Knowledge tracking tools
daemon@ATHENA.MIT.EDU (esm@logic.net)
Wed Mar 24 14:56:36 2004
Date: Wed, 24 Mar 2004 13:56:03 -0600
From: esm@logic.net
To: Steve Francis <steve@expertcity.com>
Cc: nanog@merit.edu
In-Reply-To: <4061CE1B.6040302@expertcity.com>
Errors-To: owner-nanog-outgoing@merit.edu
On Wed, Mar 24, 2004 at 10:06:19AM -0800, Steve Francis wrote:
> What do people use for knowledgebases?
I'll second the suggestion for an informal wiki; simple, zero-policy, and
allows people to cross-reference information in a far richer manner than
you can get out of most "knowledge base" applications. Plus, if you have a
team of a few people, one or more will usually take on an unofficial role
of "wiki mom", cleaning up the worst of the grammatical errors, adding and
maintaining links, etc.
--
Edward S. Marshall <esm@logic.net>
http://esm.logic.net/
Felix qui potuit rerum cognoscere causas.
