[69036] in North American Network Operators' Group
Re: contact at sbcglobal?
daemon@ATHENA.MIT.EDU (Jeremy T. Bouse)
Tue Mar 23 13:32:51 2004
From: "Jeremy T. Bouse" <Jeremy.Bouse@UnderGrid.net>
Date: Tue, 23 Mar 2004 10:26:02 -0800
To: nanog@merit.edu
Mail-Followup-To: nanog@merit.edu
In-Reply-To: <20040322235513.I36966@droid.daze.net>
Errors-To: owner-nanog-outgoing@merit.edu
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Bill,
Good luck finding one as I, as a SBC customer, have trouble
reaching someone as well. I actually had RoadRunner blocking my network
as they claimed it was dynamic dial-up IP space, I still don't know if
SBC ever got with RR to confirm it was not even though my email went to
both RR and SBC although it appears the block was removed I just never
received any confirmation.
From what I understand talking with a SBC tech on-site here at
work last week SBC has outsourced the support/abuse department and
doesn't maintain any control over it directly. I haven't been able to
confirm this myself other than saying it's hard as a customer to get
responses, let alone trying if I wasn't one.
Regards,
Jeremy
On Tue, Mar 23, 2004 at 12:01:16AM -0800, bill@daze.net wrote:
>=20
> Looking for someone at sbcglobal that can help.
>=20
> DNSBL:To request removal ,send
> and E-mail to removeme@sbc.sbcglobal.net
>=20
> Getting no response from mail sent to removeme@sbc.sbcglobal.net and the
> people on the phone have no idea what we are talking about. They just
> refer us to the removeme@sbc.sbcglobal.net e-mail address.
>=20
>=20
> Regards,
> Bill Gerrard
>=20
> --
> <=3D> ASK and you shall receive <=3D>
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