[68917] in North American Network Operators' Group
Sprint Help
daemon@ATHENA.MIT.EDU (Joe Marr)
Thu Mar 18 11:36:58 2004
Reply-To: <joe.marr@intektechnologies.com>
From: "Joe Marr" <joe.marr@intektechnologies.com>
To: <nanog@merit.edu>
Date: Thu, 18 Mar 2004 11:33:48 -0500
Errors-To: owner-nanog-outgoing@merit.edu
This is a multi-part message in MIME format.
------=_NextPart_000_0010_01C40CDC.E1459A30
Content-Type: text/plain;
charset="US-ASCII"
Content-Transfer-Encoding: 7bit
I was wondering if the wonderful members of this list could provide their
opinions regarding the traceroute below. I have contacted sprint several
times regarding this issue and their noc keeps coming back with "no trouble
found". Am I barking up the wrong up the wrong tree?
I'm experiencing packetloss and large amounts of delay at hop 8. Both of my
T providers say they cant do anything to help me.
C:\>tracert 67.97.251.18
Tracing route to 67.97.251.18 over a maximum of 30 hops
1 <10 ms <10 ms <10 ms 192.168.1.75
2 16 ms 15 ms 16 ms host-64-179-34-81.pit.choiceone.net
[64.179.34.8
1]
3 15 ms 16 ms 15 ms atm6-5-992-pitb-isp-cisco.choiceone.net
[64.65.2
10.101]
4 31 ms 31 ms 16 ms chi-edge-09.inet.qwest.net [63.149.3.229]
5 31 ms 16 ms 31 ms chi-core-03.inet.qwest.net [205.171.20.125]
6 15 ms 32 ms 31 ms chi-brdr-03.inet.qwest.net [205.171.20.142]
7 16 ms 31 ms 31 ms 205.171.1.162
8 297 ms 375 ms 94 ms sl-bb20-chi-4-0.sprintlink.net
[144.232.8.219]
9 47 ms 47 ms 47 ms sl-browing-20-0.sprintlink.net
[144.223.241.22]
10 47 ms 46 ms 63 ms ge-2-1-0.a1.chcg.broadwing.net
[216.140.15.17]
11 47 ms 63 ms 47 ms so-0-1-0.c1.gnwd.broadwing.net
[216.140.14.97]
12 47 ms 62 ms 47 ms so-2-0-0.c1.wash.broadwing.net
[216.140.16.22]
13 47 ms 62 ms 63 ms p0-0-0.a1.wash.broadwing.net [216.140.8.13]
14 47 ms 63 ms 62 ms p8-0-0.e0.wash.broadwing.net [216.140.8.34]
15 141 ms 125 ms 141 ms 67.97.250.166
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\>
Joe Marr ( <mailto:joe.marr@intektechnologies.com>
joe.marr@intektechnologies.com)
Sr. Technology Consultant
Intek Technologies
Phone: 1.570.322.1915
www.intektechnologies.com
------=_NextPart_000_0010_01C40CDC.E1459A30
Content-Type: text/html;
charset="US-ASCII"
Content-Transfer-Encoding: quoted-printable
<html xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns=3D"http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii">
<meta name=3DGenerator content=3D"Microsoft Word 11 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Papyrus;
panose-1:3 7 5 2 6 5 2 3 2 5;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:Arial;
color:windowtext;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=3DEN-US link=3Dblue vlink=3Dpurple>
<div class=3DSection1>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I was wondering if the wonderful members of this list =
could
provide their opinions regarding the traceroute below. I have contacted =
sprint
several times regarding this issue and their noc keeps coming back with =
“no
trouble found”. Am I barking up the wrong up the wrong tree? =
<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I’m experiencing packetloss and large amounts =
of delay
at hop 8. Both of my T providers say they cant do anything to help =
me.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>C:\>tracert =
67.97.251.18<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> <o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Tracing route to 67.97.251.18 over a maximum of 30 =
hops<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> <o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 1 <10 ms <10
ms <10 ms 192.168.1.75<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 2 16 ms 15
ms 16 ms host-64-179-34-81.pit.choiceone.net
[64.179.34.8<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>1]<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 3 15 ms 16
ms 15 ms atm6-5-992-pitb-isp-cisco.choiceone.net
[64.65.2<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>10.101]<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 4 31 ms 31
ms 16 ms chi-edge-09.inet.qwest.net =
[63.149.3.229]<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 5 31 ms 16
ms 31 ms chi-core-03.inet.qwest.net =
[205.171.20.125]<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 6 15 ms 32
ms 31 ms chi-brdr-03.inet.qwest.net =
[205.171.20.142]<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 7 16 ms 31
ms 31 ms =
205.171.1.162<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 8 297 ms 375
ms 94 ms sl-bb20-chi-4-0.sprintlink.net =
[144.232.8.219]<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 9 47 ms 47
ms 47 ms sl-browing-20-0.sprintlink.net =
[144.223.241.22]<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> <o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 10 47 ms 46
ms 63 ms ge-2-1-0.a1.chcg.broadwing.net =
[216.140.15.17]<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 11 47 ms 63
ms 47 ms so-0-1-0.c1.gnwd.broadwing.net =
[216.140.14.97]<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 12 47 ms 62
ms 47 ms so-2-0-0.c1.wash.broadwing.net =
[216.140.16.22]<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 13 47 ms 62
ms 63 ms p0-0-0.a1.wash.broadwing.net =
[216.140.8.13]<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 14 47 ms 63
ms 62 ms p8-0-0.e0.wash.broadwing.net =
[216.140.8.34]<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 15 141 ms 125 =
ms
141 ms 67.97.250.166<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 16
*
* * =
Request
timed out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 17
* =
*
* Request timed =
out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 18
*
* * =
Request
timed out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 19
*
* * =
Request
timed out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 20
*
* * =
Request
timed out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 21
*
* * =
Request
timed out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 22
* =
*
* Request timed =
out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 23
*
* * =
Request
timed out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 24
*
* * =
Request
timed out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 25
*
* * =
Request
timed out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 26
*
* * =
Request
timed out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 27
* =
*
* Request timed =
out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 28
*
* * =
Request
timed out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 29
*
* * =
Request
timed out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> 30
*
* * =
Request
timed out.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> <o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Trace complete.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> <o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>C:\><o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Joe Marr </span></font><font size=3D1 =
face=3DArial><span
style=3D'font-size:7.5pt;font-family:Arial'>(</span></font><font =
size=3D2><span
style=3D'font-size:10.0pt'><a =
href=3D"mailto:joe.marr@intektechnologies.com"><font
size=3D1 face=3DArial><span =
style=3D'font-size:7.5pt;font-family:Arial'>joe.marr@intektechnologies.co=
m</span></font></a></span></font><font
size=3D1 face=3DArial><span =
style=3D'font-size:7.5pt;font-family:Arial'>)</span></font><o:p></o:p></p=
>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Sr. Technology =
Consultant</span></font><o:p></o:p></p>
<p class=3DMsoNormal><font size=3D3 face=3DPapyrus><span =
style=3D'font-size:12.0pt;
font-family:Papyrus'>Intek Technologies</span></font><o:p></o:p></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Phone: 1.570.322.1915</span></font><o:p></o:p></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><a =
href=3D"http://www.intektechnologies.com">www.intektechnologies.com</a></=
span></font><o:p></o:p></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
</body>
</html>
------=_NextPart_000_0010_01C40CDC.E1459A30--